Our Commitment: “At BayeFall Spirit, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not satisfied, our returns policy is designed to assist you with your return.”
Return Period
Time Frame for Returns: “Items can be returned within 30 days from the date of purchase. Returned items must be in new, unused condition, and include the original packaging and receipt or proof of purchase.”
How to Return
Return Process: “To initiate a return, please contact our customer service team at info@bayefallspirit.com . Provide your order number and the reason for the return. Our team will guide you through the steps to return your product.”
Refunds
Refund Policy: “Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Upon approval, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.”
Exchanges
Exchange Guidelines: “If you need to exchange an item for the same item in a different size or color, send us an email at info@bayefallspirit.com. Shipping costs for exchanging items are the responsibility of the customer.”
Shipping Returns
Return Shipping Instructions: “Customers are responsible for paying for their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.”
Non-Returnable Items
Exceptions to Return Policy: “Please note, sale items, gift cards, and personalized items are non-returnable and non-refundable.”
Contact Us
Need Assistance? “If you have any questions about our returns policy, please contact us at info@bayefallspirit.com“